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Our newly promoted Head Houseman, Oscar, has been with us in the role of assistant houseman for a number of years. He is fluent in English, always has a smile! He will do all of your grocery shopping, help serve meals, and of course always be there to refill your glass. His “super power” is anticipating any needs you may have during your stay.
Our newest addition to the Estrella Mar family - Juan comes to us from Tennessee! He is excited to be in Puerto Vallarta and to assist you during your stay. He has worked in the restaurant industry for years, is of course fluent in English, and will be happily serving your meals, poolside cocktails, you name it!
In charge of handling all local administrative elements of running Estrella Mar as well as coordinating all maintenance projects at the villa. She will be at the property as needed so you may or may not see her during you stay but we can ensure she is working hard to make sure your trip runs smoothly.
Though you likely won't run into her during your stay at the villa, Jordan handles all the reservations for the Villa. She is your point of contact from the moment you inquire and will answer any questions you have, help you book, and make sure the staff is ready for your arrival.
Our 5 star head Chef with the biggest smile and some of the best French toast and homemade desserts around. Lola makes sure your meals meet (and exceed) your expectations. They can handle any dietary restrictions.
Our newest member of the Estrella Mar family, Fanny comes to us with no shortage of experience as a chef. Her excellent attitude and willingness to learn makes her a fabulous part of the team, we look forward to all the amazing dishes she will assist Lola in creating.
Paty is part of the team of maids at the Villa who makes sure the property is clean for you. From making beds, to doing laundry, Paty stays busy to ensure our property is in great shape.
Magali is the newest addition to our team of maids and you will delight in the artistic flair she adds to the rooms. She is happy to do your laundry while you are here if you just put it in the “Magic Basket” in your room.
Senior Toro is the “MacGyver” of our Villa. He can fix anything and everything from plumbing to electrical. If you notice anything during your stay that needs attention be sure to alert our staff so it can be taken care of immediately.
Our English-Speaking Night Watchman who maintains the security of Estrella Mar while also excelling in guest requests, whether it be carrying you luggage to your room, calling a Taxi or late night snacks in the kitchen.
Tacho works the early morning shift at Estrella Mar so though you may never see him during your stay as he will likely be gone before you wake up, he works to keep the property secure. There is never a time when guests are on property without a staff member present so if you need anything, just let him know.
Don Elias truly has the magic touch when it comes to gardening. He works six days a week at Estrella Mar transforming and maintaining our beautiful grounds into what you see today. Though he doesn't speak any English you are sure to get a big smile and a wave when you see him.
Jose joins Don Elias tending to Estrella Mar's gardens, watering and maintaining all of the plants throughout the villa grounds. It is quite a big job so we are thrilled to have his help.
Although not a full time employee of Estrella Mar, Citlalli, our concierge is busy working to make sure you have a wonderful stay. From arranging transport, activities like boating or zip-lining, or helping with a custom cake order or decorations to help you celebrate, she has you covered! She is always available on WhatsApp and her English is excellent.